Ordering Infomation

Methods of Payment

We accept Visa and Master card and PayPal.. You may also pay by Email Transfer. We do not accept personal cheques.

 

Prices and Sales Taxes

All prices are listed in Canadian Dollars. Prices are subject to change. Sales Taxes are based on Ontario taxes, as we are located in Ontario. All items are subject to HST (13%).

 

Shipping and Pick-up Information

Once your order has been submitted, you will receive an order confirmation by e-mail. When your order has been shipped, we will e-mail you with a tracking number. We send out all parcels via Canada Post, Purolator, FedEx or UPS.

 

Shipping & Handling Fees

FREE SHIPPING (VALUE $19.95) FROM OUR ONLINE STORE!!! to anywhere in Canada. If ordering items such as vases or larger items, you will be contacted via phone/e-mail within 24 hours of placing your order with the shipping rate. , NWT, Yukon and Nunavut are not included in this promotion. Free Shipping promo cannot be combined with any other coupons and/or promos.

  

Delivery Time

Most orders ship within 5-7 business days from when the order was placed. In the event you require a rush order, please email or call us at 647-233-8654. Additional cost will apply.

 

 No Minimum Order Requirement!

 Shop at Designs By Anita has no minimum order requirement.

 

 Return Policy

 We pride ourselves in carrying quality products. Rest assure, if you need to return a product, please contact us. We will accept authorized returns within 14 days of purchase as long as the items are unused and in the original packaging.

Contact us to receive your RA# (Return Authorization Number).When we receive the returned item(s), we will process your return electronically within 1 week. Shipping charges are non-refundable. You are also responsible for any shipping fees for the returns. If any items have arrived to you damaged, please contact us right away.

Damages are to be reported within 7 days upon receipt of your parcel.

 

Sale items, personalized items and wedding favours are final sale and cannot be returned.

 

Customs and Duty

You will not have to pay any duty, if you are in Canada.

How to place an order

Online - simply add desired items to your cart and checkout. Fill in all the required information such as billing and shipping information. Either checkout as a guest or register. Enter your credit card information or choose Paypal as your payment method. Enter your wedding/event date and provide any special instructions for your order. Once order is confirmed, you will receive an order confirmation and an email once it has been shipped with the tracking information.

 

 

GUARANTEED!!! WE ARE THE LOWEST ONLINE WEDDING RETAILER IN CANADA!!

Being in business for almost 10 years, we strive in providing the best customer service and the best prices to our customers. Our guarantee to you, our customer - if you find a lower price for the same product (same brand, size, style, manufacturer etc) at any Canadian online wedding retailer ( special deals, closeouts, 2 for 1 specials and promos etc. are not included), we will match the price* + credit you 10% of the difference back.

*proof of website, product information and pricing is required to received the price match and 10% credit.**Favours and Rentals are not included in the price match.

 

Thank for you shopping at Designs by Anita.